This category is for any agency teams who sell or let residential property, including investment sales as well as sales to owner occupiers.

This category seeks to reward agencies for the quality of their customer service, consultancy and market reach, as well as the volume of units sold and let per headcount, over the past year.

The judges will be steered by the information you provide. In addition to the headline figures they will look for other stand-out details about the agency and specialist elements within the business. The judges will also use their knowledge of the property industry to assess the performance of entrants.

Qualifying Period: 1st November 2025 – 31 October 2026

QUESTIONS

1. Identify three transactions – including details of size, rent, lease terms, landlord and other relevant information – upon which you wish to be judged which took place during the qualifying period. Identify relevant complexities/achievements.
2. What has the highlight of the past 12 months been for your organization?
3. How is your organisation differentiating itself in the market and innovating?
4. Please provide up to two testimonials from clients that demonstrate your customer service and how you’ve delivered for sellers/ buyers.

Answers to the following are not obligatory but will help the judges put your entry into context.

1. Total number of transactions and units let in the North West during the qualifying period.
2. Average length of time for transaction, i.e. from instruction to disposal or lettings.